CA Technologies
Service Assurance
IT is increasingly measured by its relationship to revenue, employee productivity and business success and its ability to adapt to change. Service Assurance uniquely links real end-user experience, transactions and applications with the underlying systems and network infrastructure supporting them so you can understand the real-time performance, risk and quality of business services across your physical, virtual and cloud environments.
- Increase agility, helping you optimize, revenue and enhance productivity
- Gain greater IT value and relevance to core business objectives
- Prioritize actions based on business impact and SLAs
Application Performance Management
Transaction visibility across the entire infrastructure—Web to middleware to mainframe—linked with business impact and end-user quality of experience metrics for Web and non-Web applications. Monitor, analyze and report on transactions, response times and end- user experience to ensure optimal application delivery and protect revenue.
- Gain end-to end transaction visibility
- Monitor true end user experience
- Proactively manage performance
Featured Products
Introscope®
Monitor your complex Web applications and automatically detect performance problems before they affect your customers.Customer Experience Manager
Monitor user activity and gain immediate insight into the experience of your customers.NetQos Super Agent
End-to-end application response time monitoring
Literature
Success Story:
Failure to safeguard the performance of the website could have impacted customer satisfaction and even resulted in lost sales.Industry Analyst Reports:
CA Introduces “Cross Enterprise Application Performance Management,” Bridging the Distributed and Mainframe Silos for APM
CA Wily Announces APM Enhancements Focusing on SOA and Web Services DeploymentsProduct Briefs:
CA Wily Application Performance Management Product Sheet
CA Application Performance Management Services BriefWhite Papers:
Achieving Top Performance and User Experience with Next Generation Services and Applications
APM: The Key to EITM Success
End-User Monitoring: Gaining Visibility into Hidden Business Risks
Managing Application Performance to Achieve Mission Success
Optimizing Performance of Business-Critical Web Applications
If your organization would like a more in-depth viewing of the technology, we would be pleased to setup a webinar and review the capabilities of the CA Technologies APM solution. This demonstration utilizes the actual product and will allow both business owners and technical staff to get a hands-on feel for what data can be presented. Please contact us to schedule a time.
Tommy Noonan |
DIR’s Information and Communications Technology (ICT) Cooperative (Co-op) Contracts Program
RFD is an authorized DIR ICT Cooperative Contract holder for DIR-SDD-788 and authorized partner and reseller for CA Technologies in the State of Texas. Click here to find out more about the RFD/CA Technologies ICT Co-op relationship.