RFD & Associates, Inc. is a leading full service technology integration provider in the delivery of OSS solutions in the communications industry. RFD & Associates solutions enable companies to successfully gain competitive advantage to grow market share through the delivery of convergent billing, service provisioning and customer care solutions. RFD & Associates has a proven history in the delivery of OSS implementation, API integration and development, data warehousing, data migration and operational reporting.

C2SM – Communications and Commerce Solutions Management

End-to-End Service Provisioning, Service Activation, Convergent Billing and Customer Care Solutions
RFD & Associates has delivered end-to-end OSS implementation and integration solutions for communications companies. The vast majority of these have been facilities based CLECs and ASP/ISPs. Through this experience, carriers have been able to gain a competitive advantage through the ability to better serve their clients using flow through provisioning, convergent billing, and integration with their trading partners.

Rapid Deployment
RFD & Associates specializes in implementing and integrating OSS infrastructure. This allows carriers to rapidly bring to market mission critical end-to-end services such as broadband, wireless, wire-line, and IP products.
Tools & Assets
RFD & Associates has a comprehensive tool set to jump start OSS implementation and integration projects of all sizes from building interfaces to designing enterprise architecture to implementing package software solutions. These tools are embodied in a RFD & Associates embodied framework, Communications Commerce Solutions Management (C2SM).
Efficient Delivery
C2SM is at the center of all RFD & Associates communications OSS projects. It reduces tasks, costs and cycle time by reusing assets and lessons learned from previous projects. C2SM consists of comprehensive services and assets that functionally integrate communications business solutions. It makes delivery efficient, effective, repeatable and predictable.

Provisioning & Service Activation Solutions

One of the major components of C2SM are our solutions in Provisioning and Service activation. RFD & Associates knows the complex issues associated with carrier-to-carrier integration and service provisioning. RFD & Associates has years of experience implementing these solutions and can bring a great amount of leverage to new projects. The provisioning practice was started in February 1998 when RFD & Associates started working with MetaSolv’s OSS product TBS. RFD & Associates has since widened its expertise by developing custom provisioning solutions for carriers and implementing carrier-to-carrier integration products.

RFD & Associates has developed a delivery based methodology & project approach that helps ensure the success of implementation and integration projects. Accelerated Solutions Methodology (ASM) was created to deliver technology solutions quickly with repeatable results. Project deliverables, tools, test clients and other intellectual capital from OSS implementation and integration projects are stored in our indexed repository (C2SM). RFD & Associates’ project approach delivers projects with smaller teams and quick results using ASM and the C2SM repository.

Contact Information
Kevin Nason – RFD & Associates CB/SP Client Manager
214.642.1909